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Jersey, Channel Islands · CityPay Limited

Alex Afonso

DevOps Operations Manager at CityPay Limited. I lead Operations and contribute as a developer.

  • AWS
  • PCI DSS
  • DevOps
  • SecOps
  • Git
01

About

From technical support to Operations leadership.

I lead Operations at CityPay Limited, focusing on the reliable day-to-day running of its payments platform.

I joined in technical support in 2020 and moved into my current role in 2024. Alongside leading the team, I contribute to software and automation.

02

Experience

  1. CityPay Limited

    Full-time

    Jersey, Channel Islands

    Current

    DevOps Operations Manager

    Apr 2024 — Present

    Lead Operations at CityPay Limited, with responsibility for cloud infrastructure, security and platform reliability. Contribute as a developer alongside my management responsibilities.

    • Manage day-to-day AWS operations in a PCI DSS Level 1 payments environment.
    • Oversee security operations (SecOps) and support PCI DSS compliance.
    • Develop software, automation and internal tools using Git-based workflows.
    • Lead the Operations team and coordinate its day-to-day work.
    • AWS
    • DevOps
    • PCI DSS
    • SecOps
    • Cybersecurity
    • Git
    • Software development
    • Operations management

    Technical Support

    Jan 2020 — Apr 2024

    Provided technical support for payment products and internal systems at CityPay Limited.

    • Supported customers and colleagues with payment products and technical issues.
    • Used Jira and Confluence to track issues and document support work.
    • Developed the platform knowledge that led to the DevOps Operations Manager role.
    • Technical Support
    • Atlassian
03

Skills

Security & compliance

  • Cybersecurity
  • SecOps
  • PCI DSS

Cloud & development

  • Amazon Web Services (AWS)
  • Git
  • Software development

Operations

  • Technical Support
  • Atlassian
  • Operations management
04

Education

  • Highlands College, Jersey

05

Contact